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Seamless Selling
(Duration: 0 hours, 35 minutes)
Price: $39.00
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12 months
The purpose of this unit is to help trainees identify, target, and address customer's needs by employing a variety of selling strategies and techniques.

At the conclusion of this unit, trainees will be able to explain and give examples of how to correctly identify a customer's needs, describe and explain the value of selling benefits vs. features, and identify five popular techniques for closing a sale.
  • Introduction
  • 01: Identifying Customer Needs
  • 02: Selling Benefits Versus Features
  • 03: Closing the Sale
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